Community Transport

What is community transport?

Community transport provides journeys for people who have difficulty using ordinary public transport.

Most community transport schemes are for people who:

• do not have access to public transport or their own car
• find using public transport difficult (for example, because of a disability or age)
• are socially or rurally isolated from accessing basic public services and facilities (such as healthcare)

Community transports schemes include ones like voluntary car schemes, taxicard schemes and Dial-a-rides

For more information on what scheme covers your parish then please use the guides below

What is available near me?

• Cambridge and South Cambs schemes guide
  • Spreadsheet of schemes in South Cambs and which parishes they cover
• Huntingdon and Peterborough schemes guide
  • Spreadsheet of schemes in Huntingdonshire and which parishes they cover
• Fenland schemes guide
  • Spreadsheet of schemes in Fenland and which parishes they cover
• East Cambridgeshire schemes guide
  • Spreadsheet of schemes in East Cambs and which parishes they cover
• Peterborough community transport
  • Spreadsheet of Peterborough schemes and which parishes they cover

Taxicard Schemes

There are currently two different taxicard schemes operating : one for Cambridge City and one for parishes in South Cambs. To know which one you are eligible for please check who you pay your council tax to.

NOTICE: the South Cambridgeshire taxicard voucher scheme is under review. Existing customers may renew their membership of the scheme, but we are currently unable to accept new member requests

Cambridge City Taxicard scheme

South Cambridgeshire Taxicard scheme

Peterborough Community Transport

For residents living in Peterborough there are a few community transport schemes on offer Peterborough community transport schemes

Other services offered by Community Transport schemes

In addition to providing essential help to those who can not access traditional bus services, some community transport schemes can also offer extra services.

These include minibus driver training and the hiring out of their vehicles.

• Minibus driver training : Cambridge Dial-a-Ride, FACT and The Voluntary Network offer bespoke (one-to-one) training using an accredited trainer to the MiDAS national standard. To find out more about this training then please contact the schemes directly. Contact details can be found in the guides above MiDAS poster January 2026
• Hiring community transport vehicles: this is ideal for local community-based groups requiring a vehicle up to 16 seats, and families who have a wheelchair-bound member in their party. Contact your nearest community transport operator using the guides above to see if your local scheme can help

In addition to Community Transport services, non-emergency patient transport may be able to provide transport to hospital and other health related appointments.  For further information including eligibility criteria, please follow this link https://www.emedgroup.co.uk/cambridgeshire/

Help with costs for using Community Transport schemes to get to NHS appointments

If you are using community transport schemes to help get you to and from your NHS appointments, then you may be eligible for help with the costs of that transport.

The NHS Healthcare Travel Costs Scheme helps eligible individuals on a low income to claim back travel costs associated with attending NHS appointments.

Further information, including eligibility criteria and details on how to claim, can be found on the NHS website:

Healthcare Travel Costs Scheme (HTCS)
https://www.nhs.uk/nhs-services/help-with-health-costs/healthcare-travel-costs-scheme-htcs/ 

Would you like to set up a community transport scheme?

If there is no suitable scheme in your area, perhaps you need to talk with us about extending an existing scheme or setting up a new one; you can get in touch at community.transport@cambridgeshirepeterborough-ca.gov.uk or 01480 277255

If you are interested in setting up a new Community Transport or community car scheme, check our Setting up a scheme guide or get in touch as above.

Further information

For information and advice on all the above services, please contact the Community Transport Officer by email at community.transport@cambridgeshirepeterborough-ca.gov.uk.